Repair your drone in three easy steps
Book your repair online
Give us the details and choose between a standard or express repair. Print your free Royal Mail shipping label.
Send your drone to us
Drop your drone off at the Post Office, drop it in yourself or have us arrange collection for you.
Fly your drone
Every drone is tested thoroughly and flown. We then package it safely and send it back to you.
7 reasons why you should choose Drone Doctor..
- Over 20 years industry experience. 20,000 drones repaired and counting.
- DJI's recommended UK repair centre. 1 year guarantee.
- We just repair drones, not phones or laptops as well. We're true experts in our field.
- No hidden costs. We always quote before we fix your drone.
- Every drone is thoroughly tested and flown before return.
- DJI trained technicians ensure that all items are repaired to factory standard.
- Free Royal Mail shipping label provided to get your drone to us (for Mini and Mavic only).
What our customers are saying..
Sent my Mavic pro to Drone Doctors was a absolutely great service thank you so much to all your staff for fixing my Mavic. If you need someone to do the fixing for all your drones, this company is one of the best. Thanks once again Drone Doctors. Gavin from Manchester.
Gavin • DJI Mavic Pro • Manchester
Great service, fast turnaround time, highly professional. Easy to book repair in online and pay for it too. Next time I have a crash, i'll come straight back here.
Marcel • DJI Mavic Pro • London
Amazing service, great communication and frequent updates. Fixed Mavic Pro - now flies better than it ever did before. So pleased. Price was fair and quick turnaround.
Robert • DJI Mavic Pro • London
Very quick, good price, professional and friendly.
Gareth • DJI Mavic Pro • UK • Cambridgeshire
Great site. Great Service. Great turn around time. And the price was great too. Highly recommend the good Doctor.
Laurie • DJI Phantom 3 • Sussex
Brilliant communications being both straightforward and clear. Strongly recommended.
Simon • DJI Spark • Northumberland
I highly rate this company!
They are extremely communicative and the whole online platform is so straight forward, you're always in the loop!
It's rare these days to find a company or service that not only acts professional but also has compassion and understanding.(Especially Matt)
When I received my drone back, they had also included a nice little treat!! I will 100% use this company for any future repairs!
Josh • DJI Mavic 2 Pro • Essex
Incredibly fast turnaround, great customer service with regular updates, and the work done was very professional.
Very satisfied customer.
Isaac • DJI Mavic Pro • East Sussex
Great communications, thoroughly professional service – recommended.
Kevin • DJI Inspire 2 • Whiltshire
These guys really know their stuff – fast turnaround – super efficient and an absolute pleasure to deal with. Definitely recommend their services !!
Mark – Drone Crasher !!
Simon • DJI Mini 2 • Leicestershire
How it works - a step by step guide
1. Book your repair online
Please use the book a repair button to directly book a repair and automatically generate a DDA returns number. Alternatively if you have any questions feel free to contact us to discuss the repair that you require first.
Unfortunately we cannot fix items damaged by water. These items are susceptible to intermittent failure and cannot reliably be restored to an airworthy condition.
Products we Repair:
- DJI Mavic Mini / Mini 2 / Mini 3 Pro
- DJI Mavic 3 / Cine / Classic
- DJI Inspire 2
- DJI Mavic Air / Air 2 / Air 2S
- DJI Mavic Pro / Pro Platinum
- DJI Mavic 2 Pro / Zoom
- DJI Phantom 4 / Pro/ Pro + / Pro Obsidian / All V2 models
- DJI M200 Series
- DJI M300
- DJI M30 series
Please contact us for any models not on this list
2. Pack your item
Securely package your item with the gimbal clamp in place (if applicable). The manufacturer’s packaging is best.
We require your Quadcopter (inc camera) & Controller Only. We don’t require Batteries, SD Card, Battery Charger, USB Cables etc, please don’t send these.
If you are sending your item from the Channel Islands, please contact us first. We do not accept any drones from outside the UK.
3. Print your Free Royal Mail Label
Download a free Royal Mail label from our repair booking system, simply print this and attach it to your parcel and hand it to the attendant at the post office.
Don’t have a printer? No problem, once booked in you can arrange for Royal Mail to collect your item from your house, for free! (For Mini and Mavic series drones only).
For larger items such as Phantoms and Inspires we offer a DPD Drop Shop label, you can print this once purchased and drop your item at 2,500 locations in the UK. You can also book an APC Overnight collection from your home or office, or send us your item using a suitable delivery company (Remember: use a fully insured service).
Alternatively you can drop it off to our workshop in Brighton, East Sussex.
When your item arrives we will notify you immediately, then our engineers will produce a quotation for your approval. We will never carry out any work without your permission.
We keep parts in stock for every drone that we repair, however in the rare occasion that we have run low on parts, we’ll notify you of any expected delays when we issue a quote.
5. Agree to job
Just accept the quotation by pressing the green ‘Accept’ button, or press the orange ‘Return my item to me’ button if you would rather go that way.
6. Receive your repaired drone
Once repairs are complete, we’ll ask for payment. As soon as payment is received, we’ll send your drone back with either DPD, APC Overnight or Royal Mail, depending on the location and the type of drone.
Your repaired drone is covered by a 1 year guarantee on parts and labour.
(£10 return next day shipping is UK only excluding Scottish Highlands, Channel Islands & Ireland. Postage charges outside the UK will be quoted based on location).
If you require your item fixed within a specified time please let us know, whilst we cannot guarantee we can meet your deadline we will always do our best.