Repair your drone in three easy steps
Book your repair online
Give us the details and choose between a standard or express repair. Print your free Royal Mail shipping label.
Send your drone to us
Drop your drone off at the Post Office, drop it in yourself or have us arrange collection for you.
Fly your drone
Every drone is tested thoroughly and flown. We then package it safely and send it back to you.
7 reasons why you should choose Drone Doctor..
- Over 20 years industry experience. 20,000 drones repaired and counting.
- DJI's recommended UK repair centre. 1 year guarantee.
- We just repair drones, not phones or laptops as well. We're true experts in our field.
- No hidden costs. We always quote before we fix your drone.
- Every drone is thoroughly tested and flown before return.
- DJI trained technicians ensure that all items are repaired to factory standard.
- Free Royal Mail shipping label provided to get your drone to us (for Mavic only).
What our customers are saying..
Sent my Mavic pro to Drone Doctors was a absolutely great service thank you so much to all your staff for fixing my Mavic. If you need someone to do the fixing for all your drones, this company is one of the best. Thanks once again Drone Doctors. Gavin from Manchester.
Gavin • DJI Mavic Pro • Manchester
Great service, fast turnaround time, highly professional. Easy to book repair in online and pay for it too. Next time I have a crash, i'll come straight back here.
Marcel • DJI Mavic Pro • London
Amazing service, great communication and frequent updates. Fixed Mavic Pro - now flies better than it ever did before. So pleased. Price was fair and quick turnaround.
Robert • DJI Mavic Pro • London
Very quick, good price, professional and friendly.
Gareth • DJI Mavic Pro • UK • Cambridgeshire
Great experience dealing with you guys – the communication has been excellent and super professional, and I really appreciated your suggestion not to replace the drone casing, rather than trying to up-sell me unnecessarily!
Nina • DJI Phantom 3 • London
Brilliant communications being both straightforward and clear. Strongly recommended.
Simon • DJI Spark • Northumberland
Excellent service and very good communication. I’d definitely recommend to others.
Benjamin • DJI Ronin M • London
Incredibly fast turnaround, great customer service with regular updates, and the work done was very professional.
Very satisfied customer.
Isaac • DJI Mavic Pro • East Sussex
Great communications, thoroughly professional service – recommended.
Kevin • DJI Inspire 2 • Whiltshire
These guys really know their stuff – fast turnaround – super efficient and an absolute pleasure to deal with. Definitely recommend their services !!
Mark – Drone Crasher !!
Mark • DJI Spark • Leicestershire
How it works - a step by step guide
1. Book your repair online
Please use the book a repair button to directly book a repair and automatically generate a DDA returns number. Alternatively if you have any questions feel free to contact us to discuss the repair that you require first.
Unfortunately we cannot fix items damaged by water. These items are susceptible to intermittent failure and cannot reliably be restored to an airworthy condition.
Products we Repair:
- DJI Inspire 1 / RAW / PRO (limited due to parts discontinuation)
- DJI Inspire 2
- DJI Spark
- DJI Mavic Air / Air 2 / Pro / Pro Platinum
- DJI Mavic 2 Pro / Zoom
- DJI Mavic Mini / Mini 2
- DJI Phantom 4 / Pro/ Pro + / Pro Obsidian
- DJI M200 Series
- DJI M300
Please contact us for any models not on this list
2. Pack your item
Securely package your item with the gimbal clamp in place (if applicable). The manufacturer’s packaging is best.
We require your Quadcopter (inc camera) & Controller Only. We don’t require Batteries, Props, SD Card, Battery Charger, Micro USB Cables etc, please don’t send these.
If you are sending your item from overseas, please do not include your battery due to shipping restrictions. If you are sending your item from the Channel Islands, please contact us first
3. Print your DDA sheet/ label
Print the DDA sheet by clicking the left of the 3 boxes at the top of your job page.
Page 1 goes on the outside of your parcel.
Page 2 goes inside your parcel.
4. Send us your item
If you have a Mavic, please print off your free Royal Mail shipping label from your account. Simply attach this to your parcel and hand it to the attendant at the post office.
For all other drones, book a DPD Drop Shop label by clicking the button on your job page and then drop your item at 2,500 locations in the UK, book a DPD collection from your home or office, or send us your item using a suitable delivery company (Remember: use a fully insured service).
Alternatively you can drop it off to our workshop in Brighton, East Sussex.
When your item arrives we will notify you immediately, then our engineers will produce a quotation for your approval. We will never carry out any work without your permission.
6. Agree to job
Just accept the quotation by pressing the green ‘Accept’ button, or press the orange ‘Return my item to me’ button if you would rather go that way.
(£10 return next day shipping is UK only excluding Scottish Highlands, Channel Islands & Ireland. Postage charges outside the UK will be quoted based on location).
If you require your item fixed within a specified time please let us know, whilst we cannot guarantee we can meet your deadline we will always do our best.